Shipping

SHIPPING COST.

We offer flat rate shipping of $10.00 on all orders (regardless of order size or delivery location in Australia).

Need it faster? No problem. We also offer flat rate express post option of $18.00 on all orders (regardless of order size or delivery location in Australia).

DELIVERY TIME.

All orders are shipped with Australia Post (unless otherwise stated). Australia Post estimates regular parcel service is estimated to take a minimum of 2 business days for metro and major cities and a minimum of 5 business days for country and rural areas*.

Express Post deliveries will continue to be prioritised as the fastest shipping option for customers, but may not always meet the next business day delivery standard.

Due to the coronavirus pandemic, there may be delays with deliveries.

TRACKING YOUR ORDER.

Shortly after dispatching your order, we’ll send you a Shipment Confirmation email. The email will contain an Australia Post tracking link. You’ll be able to view detailed shipping updates via the supplied link.

You can also view your tracking details by logging into your account here and selecting your order details.

If you have any specific questions regarding delivery times and options, please contact Australia Post directly.

NOT HOME FOR DELIVERY?

No problem. If no one is home to accept delivery of your order, our courier will leave a calling card so you can collect it from a nearby post office.

Can the postie leave the package at my door? Absolutely! Don’t forget to include any special delivery notes with your order before you check out.

DELIVERY ADDRESS.

Oops…entered the incorrect address when placing your order? Please contact us as soon as possible so we can update the details before the order is dispatched.

Sorry peeps, we are unable to change/update the delivery address once the order has been lodged with Australia Post. Please contact Australia Post directly. If the order is returned to us we can arrange re-delivery but a re-delivery postage charge of $10.00 will apply.

SAFE AND SOUND.

We use extra eco-friendly cushioning to pack and protect your order to ensure that your glasses arrive safe and sound.

It’s pretty rare, but in the unlikely event that your products come broken or damaged, please contact us asap here.

INTERNATIONAL SHIPPING.

At the moment, our website ships to Australian customers only. Want us to ship to your country? Get in touch and let us know.

*Any period or date for delivery of goods or provision of services is intended as an estimate only and is not a contractual commitment. Suds Slinger will use its reasonable endeavours to meet any estimated dates for delivery of the goods but will not be liable for any loss or damage suffered by the customer or any third party for failure to meet any estimated date.